Monthly archives: January, 2017

Turn up the heat!

If you live in the northern hemisphere you are probably experiencing winter right about now. Indeed, the leading authority on the state of the U.S. climate, the Farmer’s Almanac, “forewarns that exceptionally cold, if not downright frigid weather will predominate over parts of the Northern Plains, Great Lakes, Midwest, Ohio Valley, the Middle Atlantic, Northeast, …

You get a human, and that is a good thing

Inside Sales at PoweredAire

The adage “doing more with less” is not-so-conveniently taking over a very human contribution to the business world, that being customer service. Automation in place of a real human with the power to unravel, decipher and correct concerns, discrepancies and general requests for information is a poor substitute for the real thing. Even in an …